And its impact-both good，in terms of patient care and operational efficiencies; and bad, as some believe it is contributing to higher healthcare costs-is only just beginning.Those were among the key findings revealed from KPMG's new study,"Living in an Al World 2020: Achievements and Challenges of Artificial Intelligence Across Five Industries,"with respect to how 751insiders representing five industries-including healthcare-view the futureof Al in their sectors, and the steps they are taking to maximize its benefits and mitigate its challenges.